cd99 Responsible Gaming — Stay Entertained, Stay in Control
Entertainment should never become a burden — cd99 gives you full control through deposit limits, self-exclusion, and 24/7 support.
Let Gaming Be a Source of Fun, Not Stress
At cd99, we believe online gaming should be a completely entertaining experience. From cricket betting to live casino, slots to fishing games — every moment should be enjoyable. But gaming is truly fun only when you play consciously and in a controlled way.
Responsible gaming does not just mean playing less — it means making the right decisions at the right time. Setting limits on how much time and money you spend, and asking for help when needed. cd99 is always ready to support you at every step.
Our platform is for players aged 21 and above only. We ensure that every player can enjoy a safe, transparent, and fair environment.
cd99's Safe Gaming Features
We offer several effective tools to keep your gaming experience protected.
Deposit Limit
Set a maximum deposit amount for daily, weekly, or monthly periods. If you reach this limit, cd99 will automatically help you take a break. While the minimum deposit starts from ৳100, you can set your own personal limit.
Time-Out Feature
Need a break for a few days? Use the time-out feature to temporarily suspend your account for anywhere between 24 hours and 30 days. No betting or deposits are possible during the break.
Self-Exclusion
Activate self-exclusion for a long-term break. You can deactivate your account for 6 months or permanently. During this period, cd99 will also block any attempts to open a new account.
Age Verification
cd99 strictly enforces the 21+ age limit. Identity is verified at registration, and accounts belonging to underage users are closed immediately. Keep your login details private to protect younger members of your household.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, no further betting is allowed — this feature keeps your budget protected.
24/7 Support
If you run into any gaming issues, contact us via live chat or email. Support is available in both Bengali and English. Reach us at [email protected] — we are always here for you.
Recognise the Signs of Problematic Gaming
If you notice any of these signs in yourself or someone you know, seek help right away.
You consistently end up spending more than the amount you intended.
Placing increasingly larger bets right after a loss in an attempt to recover it immediately.
Keeping your gaming habits or the amount you spend secret from the people close to you.
Spending time on gaming at the expense of work, studies, or family duties.
Taking loans from friends, family, or financial institutions to fund gaming.
Feeling uncomfortable, irritable, or mentally restless when not gaming.
If you notice any of the above signs in yourself, contact cd99 support today or activate self-exclusion.
Tips for Staying Safe While Having Fun
These simple habits will keep your gaming experience positive at all times.
Set a Budget in Advance
Decide how much you will spend before you start playing. Only set aside for betting what you can afford to lose without it affecting your daily life.
Stick to a Time Limit
Do not play for long stretches at a time. Take a break every hour and shift your attention to other activities. The time-out feature is there to help you.
Do Not Try to Chase Losses
Trying to recover losses by placing more bets after losing is dangerous. This is called "chasing losses" — make a conscious effort to avoid this habit.
Do Not Think of Gaming as a Source of Income
Online gaming is for entertainment, not a reliable source of income. You may win, but it should not be treated as guaranteed earnings.
How the Protection Tools Work
Learn about each safety feature in your cd99 account.
Setting a Deposit Limit
You can set or reduce a deposit limit at any time from Account Settings — it takes effect immediately. Increasing a limit requires a 72-hour cooling-off period, which helps prevent decisions made in the heat of the moment. This limit applies across all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer.
Time-Out and Cooling-Off
Activate the time-out feature for a temporary break. You can choose the duration of the break yourself. During this time, logging in, making deposits, or placing bets are all disabled. Once the break ends, cd99 will automatically reactivate your account.
Self-Exclusion
Apply for self-exclusion for long-term protection. You can request an exclusion of 6 months or permanent through the support team. During the exclusion, cd99 will also prevent any attempts to open a new account. Once activated, promotional emails will also stop.
Reviewing Your Gaming History
You can view your betting history, deposit, and withdrawal records at any time. Understanding your own patterns makes it easier to make informed decisions. cd99 believes in full transparency.
Reality Check
At set intervals, cd99 can remind you how long you have been playing and how much you have spent. These notifications will keep you alert and help you take a break when the time is right.
For Players Aged 21 and Above Only
cd99 strictly enforces its age policy. Identity is verified at registration. To protect minors, keep your login details, password, and payment information secure from others. Do not allow younger members of your household to access this platform.
If You Need Support, We Are Here
Do not face it alone — the cd99 support team is always ready.
Live Chat Support
Contact us anytime via 24/7 live chat. Our skilled team, available in both Bengali and English, will assist you with any issue — from self-exclusion to setting gaming limits.
Email Support
For confidential support, write to us at:
We respond quickly and your information is kept completely private.
Responsible Gaming Resources
To learn more about gaming addiction or to receive professional help, consult a mental health specialist. cd99 is always committed to raising awareness.
Questions and Answers About Responsible Gaming
Play Safely, Stay Happy
Use all our tools to keep your gaming experience at cd99 safe. If you have questions, check the FAQ or contact support directly.